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Grundfos
Grundfos


  1. Grundfos Hong Kong
  2. MyGrundfos | Your 24/7 self...
  3. Request & Complaints

You can create and track the status of your requests with Grundfos

MyGrundfos offers a digital self-service solution for you to create and follow-up on requests to Grundfos such as:

  • Request for quotations
  • Request for information
  • Request for complaint
Sign in to MyGrundfos

See the status of your Grundfos requests

With the personal requests overview in MyGrundfos you can easily track the status for your requests and inquiries that you have with Grundfos in one place. 

The requests overview gives you the following information:

  • Request inquiry date
  • Request reference ID
  • My Reference
  • Request status
  • Estimated Response Date

Explore more customer service options in MyGrundfos

MyGrundfos is a 24/7 customer service platform that allows you to find instant information on list prices, availability, replacement pumps, spare parts, order status, track and trace, and more.

List Price and Availability

Quickly look up pump list prices and availability information.
Try List Price and Availability

Replacement pump

Quick suggestions for replacement pumps in one click.
Try Replacement Pump Finder

Track and trace

Look up your orders and get the latest track and trace information.
Check Order Status

With a Grundfos Account you can save time by getting quick access to your saved products and preferences. You can also:

  • Create projects and collaborate with colleagues

  • Access quotations

  • Track your training

  • Access more online self-service offerings

Sign up for a Grundfos Account
Possibility in every drop
Grundfos Pumps (Hong Kong) Limited
Units B1-B5, 19/F, NCB Innovation Centre
No.888 Lai Chi Kok Rd. Kowloon, Hong Kong
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